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Retail Store Associate - Charleston 172 - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Charleston, SC Charleston, South Carolina |
About this job
Purpose:
Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.
Key Accountabilities:
* Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
* Complies with store policies and procedures to maintain a safe shopping and working environment.
* Collaborates productively and respectfully with team members to meet or exceed store goals.
* Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
* Makes themselves available to support other team members when needed
Sales Associate
* Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
* Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
* Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
* Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
* Minimize loss by actively maintaining sales floor awareness while serving customers.
Cashier
* Completes sales transactions quickly and accurately while adhering to cash protection procedures
* Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
* Handles returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.
Stockroom
* Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
* Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
* Ensures adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity.
Knowledge, Capabilities and Experience:
* Must possess and consistently exhibit the competencies relative to the position.
* Knowledge of customer service principles and processes.
* Ability to learn and adapt quickly in a fast paced environment.
* Ability to understand and carry out oral and/or written instructions and request clarification if needed.
* Demonstrates an inspirational attitude that contributes to a positive team environment.
* Ability to build and maintain effective working relationships team members.
* Well developed ability to speak, read, comprehend, and write English
* Ability to maintain reliable and consistent attendance and punctuality.
* While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Physical Requirements:
* While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
* The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
Qualifications:
* Must have or be pursuing a high school diploma or general education degree (GED)
* Three to six month's experience working in a sports/fashion customer & commercial focused retail environment.
* Basic numeracy, literacy, and verbal communication skills.
* Must be 16 years of age or older.
Purpose:
Contribute to meeting or exceeding store sales and profit targets by:
* Passionately inspiring consumer loyalty to the brand
* Diligently executing store operations, with a special focus on selected functional areas
* Providing support and feedback to Retail Professionals and store management
Key Accountabilities:
* Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
* Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
* Be a role model for customer service and meeting or exceeding customers' expectations
* Be role model for cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures
* Be a resource for Retail Professionals in dealing with complex customer service situations
* Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
* Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
* Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
* Adhere to all established policies and procedures
* Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
* Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
* Complete cash register transactions quickly and accurately
* Minimize loss in the stockroom, the sales floor and the cash wrap
* Perform all store operations in a safe, effective and efficient manner
* Collaborate productively and respectfully with team members
* Make yourself available to support other team members when needed
* Complete all applicable training programs and effectively apply the learning on the job
* Seek coaching and learning opportunities to continually improve your performance
* Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures.
Knowledge, Capabilities and Experiences:
* Advanced Retail Professional Competencies
* Proficient in all Cash Handling BPs and Store Security Audit
* Skilled in operating personal computers, POS systems, and various software packages including MS office
Physical Requirements:
* While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
* The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. You must be 18 years or older.
Minimum Qualifications:
* Minimum 6 month work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
* Basic numeracy and literacy and advanced verbal communication skills
* You must be 18 years or older
adidas participates in E-Verify. For more information, click here.
https://www.uscis.gov/e-verify
Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.
Key Accountabilities:
* Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
* Complies with store policies and procedures to maintain a safe shopping and working environment.
* Collaborates productively and respectfully with team members to meet or exceed store goals.
* Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
* Makes themselves available to support other team members when needed
Sales Associate
* Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
* Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
* Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
* Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
* Minimize loss by actively maintaining sales floor awareness while serving customers.
Cashier
* Completes sales transactions quickly and accurately while adhering to cash protection procedures
* Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
* Handles returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.
Stockroom
* Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
* Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
* Ensures adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity.
Knowledge, Capabilities and Experience:
* Must possess and consistently exhibit the competencies relative to the position.
* Knowledge of customer service principles and processes.
* Ability to learn and adapt quickly in a fast paced environment.
* Ability to understand and carry out oral and/or written instructions and request clarification if needed.
* Demonstrates an inspirational attitude that contributes to a positive team environment.
* Ability to build and maintain effective working relationships team members.
* Well developed ability to speak, read, comprehend, and write English
* Ability to maintain reliable and consistent attendance and punctuality.
* While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Physical Requirements:
* While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
* The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
Qualifications:
* Must have or be pursuing a high school diploma or general education degree (GED)
* Three to six month's experience working in a sports/fashion customer & commercial focused retail environment.
* Basic numeracy, literacy, and verbal communication skills.
* Must be 16 years of age or older.
Purpose:
Contribute to meeting or exceeding store sales and profit targets by:
* Passionately inspiring consumer loyalty to the brand
* Diligently executing store operations, with a special focus on selected functional areas
* Providing support and feedback to Retail Professionals and store management
Key Accountabilities:
* Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
* Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
* Be a role model for customer service and meeting or exceeding customers' expectations
* Be role model for cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures
* Be a resource for Retail Professionals in dealing with complex customer service situations
* Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
* Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
* Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
* Adhere to all established policies and procedures
* Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
* Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
* Complete cash register transactions quickly and accurately
* Minimize loss in the stockroom, the sales floor and the cash wrap
* Perform all store operations in a safe, effective and efficient manner
* Collaborate productively and respectfully with team members
* Make yourself available to support other team members when needed
* Complete all applicable training programs and effectively apply the learning on the job
* Seek coaching and learning opportunities to continually improve your performance
* Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures.
Knowledge, Capabilities and Experiences:
* Advanced Retail Professional Competencies
* Proficient in all Cash Handling BPs and Store Security Audit
* Skilled in operating personal computers, POS systems, and various software packages including MS office
Physical Requirements:
* While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
* The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. You must be 18 years or older.
Minimum Qualifications:
* Minimum 6 month work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
* Basic numeracy and literacy and advanced verbal communication skills
* You must be 18 years or older
adidas participates in E-Verify. For more information, click here.
https://www.uscis.gov/e-verify
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