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About this job

The Presentations operator is a key member of the on-site Client team delivering exceptional customer service at our client location. Responsibilities include oversight of PowerPoint presentation creation, extensive graphing and charting in Excel, and general desktop publishing duties.
Shift available: Sunday to Thursday 3pm to 12am


Produce high-quality pitchbooks, presentations, and ad hoc design projects
Import and revise graphics files as necessary
Create and edit multi-page/multi-section documents using templates and style sheets for pitchbooks, graphs, charts, presentations and other print/design projects
Attention to detail with emphasis on accuracy and quality, and a critical eye in terms of aesthetics
Collaborate with clients and team members on complex or special projects
Maintain all job and production tracking data via a propriety Client Tracking tool
Coordinate workflow within the team, including prioritizing jobs and delegating duties to offshore operators
Monitor work flow to ensure jobs are completed efficiently, accurately and within deadlines
Review all incoming work for accuracy and content
Estimate and assign work to operators / communicate and document all verbally communicated information not already included on work request
Communicate with manager and client on job or deadline issues
Minimum five years experience in a presentation production environment
Expert skills in Microsoft Word, Excel, PowerPoint
Extensive knowledge of specialized applications, including Adobe Photoshop, Illustrator
Knowledge of both Macintosh and PC platforms a plus
Ability to make independent decisions and use problem-solving skills
Ability to work in a fast-paced team environment
Ability to prioritize work to balance multiple projects and deadlines
Excellent verbal and written communication skills
Exceptional customer service skills
Job review and estimation skills
Capacity management shift allocation and planning
Deadline management which includes managing wait times and turnaround times (TAT)
Handle technical queries pertaining to the jobs or MS Office
Support Operations with other performance metrics like quality of work, efficiency of production, utilization
Prior experience in interacting with direct clients
Having some exposure to Onsite and Offshore working models is a plus


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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Requirements

Expert skills in Microsoft Word, Excel, PowerPoint
Extensive knowledge of specialized applications, including Adobe Photoshop, Illustrator