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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Fort Worth, TX
Fort Worth, Texas

About this job

Job DescriptionWe are seeking a Membership Services Representative and/or manager to join our team! Fun exciting work environment, opportunity to advance for the right candidate.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Match Making
  • Event hosting
  • Qualifications:
    • Previous experience in customer service, sales, office, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • Efficient with Microsoft word/office
    • Company DescriptionThere are several things that make The Fort Worth Dating Company different than other services out there and we would like to take a few moments and explain them to you in great detail.* We provide ALL our members with safety. Member safety is a major concern and priority of ours as well as it is of yours. One way that we make sure our members are safe is through requiring everyone to undergo a background check. Background checks will uncover the credit and criminal history of our members and help everyone feel at ease.* We assure singles that they will be able to keep their privacy. Our services are not accessible to the general public and we never sell information shared with us in confidentiality.* We help singles meet real people who are serious about finding a match. We have the opportunity to meet with all our singles before they become members and can assure everyone that all our singles are the real deal unlike many online services who simply take a credit card and allow open enrollment for all, including married people, hackers, scammers, potential sex offenders, people with violent backgrounds, or identity thieves, to name a few.* One of the most precious commodities single people often lack is time, and especially single parents. Often times busy careers demand more of their time than ever which can cut into time spent with their children and or pursuing a productive and meaningful social and love life. We understand this and we strive to make the process of meeting that special someone as convenient, time-effective, and stress-free as possible. Our friendly and empathetic staff works for our members while they are at work or spending time with their children. We work closely with our clients and even offer concierge services to help them with anything from securing dinner reservations at the local popular restaurant, or helping the gentleman send flowers to the special lady after a successful date, find a babysitter, dogsitter, or even secure premium tickets to the hottest concerts coming to town the general public can't even get. We even the playing field for singles which enhances the overall quality of their lives.* We also host local events in Fort Worth and surrounding areas. More than just helping singles meet each other online through our members only website, or with one of our staff matchmakers, we are helping singles branch out and experience their local city in ways never imagined! * We also help them promote their own activities, hobbies, causes, business services or company, and do everything we can to make their experience a dynamic and successful one.* We have years of experience. We have more than 25 years of experience available to our singles and are confident that our expertise will help them quickly find what they have always been searching for.
      Associated topics: customer care manager, customer service manager, director, expertise, manager, operations, operations manager, product support, service manager, supervisor