Reservations Specialist (Virgin-America) - Full-time / Part-time

Job DescriptionWe are seeking a Reservations Specialist (Virgin-America) to become a part of our team here at Telvista! You will accommodate guests, as well as identify areas of improvement to increase efficiency.Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments Qualifications:
  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skillsCompany DescriptionTelvista, Inc. is one of the leading call center outsourcers in North America and specializes in providing superior customer care solutions to Fortune 1000 companies. Our services include contact management, interactive voice response, web-based support, and many others. We deliver the brand promise of our clients by working with them to understand and apply the knowledge, behaviors, and values at the core of their success. We position our clients for success by delivering inbound contact center services that allow them to focus on their core business while maximizing profit. More information on Telvista can be found at
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