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Verified per hour
Service Advisor
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Orland Park, IL Orland Park, Illinois |
About this job
BENEFITS: * Opportunity to grow and advance * Health Insurance - Company contributes a portion to cost * Dental and Vision Insurance * 401k with match * Paid Vacation * Clean & friendly work environment * Opportunity to grow and advance RESPONSIBILITIES: * Greet customers promptly * Obtain customer and vehicle information * Clearly report all vehicle symptoms as described by the customer * Determine and recommend needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Verify that the final invoice reconciles with the work performed on the repair order * Explain all completed work and charges to customers REQUIREMENTS: * Proven record of achieving exceptional Customer Satisfaction * Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and professional integrity