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in Chicago, IL

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Hours Full-time, Part-time
Location Chicago, IL
Chicago, Illinois

About this job

Summary:Maintain, service and repair hybrid fiber coaxial (HFC) broadband communication network and componentsDuties and Responsibilities:Essential duties and responsibilities include but are not limited to those listed below:
Perform all tasks and responsibilities in a safe and efficient manner
Trouble-shoot and repair problems in HFC networks
Test, balance, align and adjust components, cables and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep.
Splice and activate fiber optic cables, nodes, transmitters and receivers
Assist in training activities
Perform emergency fiber restoration
Participate in on-call rotation
Identify and report all incidents of non-compliance (FCC, NESC, OSHA and WOW! standards)
Assure system security by following company procedures
Splice and activate fiber optic cables on single and mass fusion equipment
Terminate fiber with pigtails or uni-cam components
Test fiber using optical time domain reflector (OTDR) and Power Meter & Life Source, field testing with a light identifier
Provide superior customer service
Complete all tasks to WOW! quality standards
Represent WOW! in a competent and professional manner to all customers, associates, and outside organizations
Maintain professional appearance and behavior at all times
Maintain excellent attendance
Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance
Other duties as assigned, which may include cross functional assignmentsRequirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education:Position requires a high school diploma or equivalent. Basic knowledge of electronics and working knowledge of the operation of an HFC network are required. Two to four years of experience and related associates degree (or equivalent in training and experience) is preferred.Experience/Skills Needed:
Able to present technical information to a non-technical audience
Able to work independently
Able to accurately maintain records, logs, reports, work orders, etc.
Able to handle escalations and time-critical issues
Able to read street maps and system design prints.
Able to work flexible hours as required including evenings, weekends and on-call shifts
Must have a valid driver's license and good driving recordComputer Skills:Basic computer skills are required including internet and emailPhysical Demands/Working Conditions:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work while standing most of the time
Ability to walk or work over all types of terrain, in all types of weather
Ability to carry tools and equipment including gaffs, ladders, toolbelts
Ability to work in tight spaces while bending, twisting and reaching
Ability to climb poles using gaffs hooks and climbing belts
Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs)
Ability to differentiate between different sizes and colors of wires
Ability to perform work in elevated places (i.e., roofs and utility poles)
Ability to use drills, hammers, wrenches, screwdrivers and other hand tools
Ability to work with small components
Ability to use close vision, peripheral vision and adjust focus
Ability to work in poorly vented areas such as attics, in extreme temperatures
Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp
Ability to lift up to 90 pounds
Physically able to work computer equipment and test equipment
Ability to work in environments that may have dust, dirt, noise, insects and cleaning solutions
Ability to work safely near power lines and electrical equipment
Ability to drive Company vehicles in a safe mannerEqual Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Associated topics: antenna, asic, design engineer, engineer, infrastructure, scada, soc, system analyst, test engineer, wireless