Automotive Appointment Coordinator

Schwartz Mazda is a fourth generation family owned business dedicated to the most positive customer experience. We pride ourselves on our reputation and the way our employees are treated, which reflects on the way we treat our customers! Our employees and customers have been like family for over 97 years. Every employee is appreciated, because each one directly contributes to the success of the dealership. We believe that when our employees are happy, it shines through to our customers. What We're Looking For Our growing Business Development Department is looking for ambitious, goal oriented individuals to join our team. No automotive experience required. Call center, customer service, and sales professionals looking for an opportunity to grow and develop your career apply here! What We Offer * Salary, commission, and bonus-based pay plan * Training onsite and offsite through dealer training such as NA. You will be trained under one of the industry s best BDC Managers on phone and internet leads as well as all internet applications. * With a rapidly growing dealership and a need for used car, new car, service and truck specialist there is room to grow into a BDC Manager of these departments. Schwartz is a fun, growing and always improving work environment. Many company outing and competitions * Weekly goals * Team environment and a new office is being built as part of the new building plan * Medical, vision, dental * 401 with Match * HSA * Paid Vacation Responsibilities * Responsible for making outbound sold and unsold follow-up calls * Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers * Handle all incoming internet email leads and internet phone leads * Be available to respond to email inquiries in a professional, well-spoken manner * Assist customers in appropriate vehicle selection * Conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration * Direct customers to product information resources, including those available on the internet * Check email frequently and respond to inquiries immediately * Deliver inquiries/messages intended for other sales personnel and departments promptly Qualifications * Ability to work Full Time including Saturdays and some evenings. * Confident, pleasant and professional phone voice * Possess time management skills and be able to work independently * Not scared of the word \"No\" * Take direction well * Must like being part of a TEAM