Customer Relationship Rep.

Knowledge* Minimum associates degree; preferred bachelor degree* Minimum of one to three years of experience in customer service* Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications* Preferred experience and knowledge on UFP's organization, culture, and product linesSkills and abilities* Proficiency in the use of the English language in reading, writing and speaking.* Ability to successfully interact with all organizational levels and the public.* Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines.* Demonstrate proficiency in general telephone and office etiquette and legible handwriting.* Ability to comprehend and follow written and oral instructions.* Demonstrated ability to be mobile in the work environment.* Demonstrate ability to develop and maintain strong customer relationships.* Ability to apply business and lumber math.Conduct* Works well under little supervision* Highly motivated and enthusiastic* Good interpersonal skills and good communicator*Strong organization skills* Be a team player and support the Company's goals* Conducts in a professional manner* Ability to pass a drug test*Services and maintains positive relationships with current store base.*Generates new sales by introducing and promoting new products and services.*Generates new sales through the store Special Orders program*Visits stores in accordance with proposal schedule and resolves store management concerns and problems.*Ensures adequate stocking levels of product and product literature (POP materials) are present and available for consumers.*Inspects product quality and monitors inventory levels.*Identifies store needs and problems and presents solutions*Prepares various reports and maintains records as required.*Performs other duties as required.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Associated topics: call center, customer care representative, customer service representative, internship, rep, representante de servicio al cliente, service agent, service specialist, support, system support