Cashier - Full-time / Part-time

Teddy Nissan is the huggable dealer! We differentiate ourselves by the level of treatment we provide. We pledge to WOW our customers by exceeding their expectations of the car buying experience, and providing the friendliest experience available. Teddy Nissan is New York City s NUMBER ONE volume Nissan Dealer! And, the NUMBER ONE CPO Nissan Dealer! We are positive, friendly, helpful, respectful, professional and enthusiastic people which treat our customer as if they are a guest in our home. We are selfless team players that eagerly help, respect, and support each other. Finally, we strive for perfection through continuous improvements of ourselves, our process, and the customer experience. Meet and greet customers to the dealership, answer and route incoming calls, and take messages. Receive cash from customers and employees in payment for goods and services and records the amount received in an accurate manner and perform additional clerical functions as assigned What We Offer * Full medical and dental benefits * Paid vacation * Sick leave Responsibilities * Meet and greet customers in a professional manner * Operate switchboard telephone system * Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold * Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave * Provide basic information to callers who have general inquires * Prepare sales and service gas tickets for the accounting department * Serve as a backup to the sales department cashier * Assist the General Manager with various clerical duties as needed * Be friendly, professional, courteous and efficient when working with all customers and employees * Calculate the customer s bill using the dealership s computer system. * Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket. * Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment. * Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift. * Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price. * Refer customers who have additional questions to the service advisor or other appropriate individual. * Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication. * Give cash refunds accurately to customers for approved returned merchandise. Qualifications * Demonstrated superior customer service skills * Excellent communication skills and high attention to detail * English & Spanish speaking a plus * Ability to multi-task and handle several phone calls at once * Must have at least a high school diploma/GED * Must be proficient in Microsoft Word and Excel * Must have dealership and/or recent retail receptionist experience * Must be able to work some evenings and weekends * All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license * Professional personal appearance
Associated topics: bartender, buffet, cajero, cashier, cashier front end, counter person, pos, prep cook, seater, valet