Sales Engineer - Merchant Services / Payment Processing - Full-time / Part-time

Job DescriptionThe Sales Engineer is responsible for providing technical leadership and guidance to new and existing clients throughout REPAYs pre-sales and client implementation lifecycle experience. The Sales Engineer will work with the Sales Team to identify and implement the products and services that create the best solution to meet and exceed the clients payment processing business requirements.Core Responsibilities of a Sales Engineer are:

• Supporting REPAYs Sales team through sales presentations and product demonstrations in helping prospects and customers understand what is technically possible with REPAY.
• Understanding the customer user requirements and communicate how REPAY can solve their business and technical challenges.
• Planning and executing end-to-end integration(s), from high-level architecture down to code implementation.
• Creating technical content to show customers how to implement specific use cases or best practices.
• Educating users and the developer community about REPAYs value proposition, best practices, and new technical developments.
• Maintaining an expertise and depth of knowledge on all REPAY Channels and supporting technology to effectively communicate to internal stakeholders and merchants the functionality and benefits of REPAYs payments technology.Were looking for someone who is:
  • A strong customer centric advocate and technical generalist
  • Empathetic, collaborative, communicative, consultative
  • Confident and comfortable with customers
  • Intellectually curious, with great problem-solving skillsAs a Sales Engineer, youll be expected to:
    • Be comfortable talking about technical concepts, and explaining how REPAY works, both from a product feature and API architecture perspective.
    • Be able to think on your feet and dive into helping our customers with their technical issues.
    • Excel at generating excitement around what REPAY is building within our prospects and customer base.
    • Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team.
    • Empathize with users of all experience levels and see through their questions to quickly grasp the issues theyre facing.
    • This position requires being able to travel approximately 10% of the time.Other Qualifications:
      • 5+ years of Merchant Services / Payments Industry experience preferred
      • 5+ years of dedicated service delivery/consultancy and presales deployment
      • Ability to work in a ticket and metrics driven environment
      • Bachelor degree in Finance, Business, Science, Engineering or Computer ScienceWho We Are:REPAY Realtime Electronic Payments is an established and fast-growing FinTechcompany, building niche software that enables businesses to move faster by removing the friction found in the payments processing industry. We offer a comprehensive line of solutions including debit/credit card processing, ACH processing, instant funding, and electronic bill payment systems with full IVR, text, and mobile capabilitiesAccolades & Awards: REPAY was recently ranked again for the 7th straight year in a row #1495on the Inc. 5000 List of Americas Fastest Growing Private Companies for 2017! REPAY has been awarded the Great Place to Work certification.Company DescriptionEstablished in 2006, Realtime Electronic Payments (REPAY) is a full service provider of electronic transaction processing services for retail merchants, offering a comprehensive line of solutions that include credit and debit cards, gift cards, ACH, bank account verification, electronic bill payment and instant funding. REPAY currently processes for more than 8,000 merchant locations across all product lines.REPAY's management team has proven to be successful on several levels since inception by focusing on sales, risk mitigation, merchant support and utilization of its proprietary software platform. REPAY is one of the fastest growing companies in the United States for the sixth consecutive year, currently ranked #1337 on the 2016 Inc. 5000 List.
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