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in Dumfries, VA

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Hours Full-time, Part-time
Location Dumfries, VA
Dumfries, Virginia

About this job

Lustine Toyota is seeking an energetic, positive, and driven Cashier. We are an award-winning dealership for both sales and service, winning the President's Award as well as the Excellence Award for Customer Satisfaction in our Service Department. We are deeply passionate about America, our military and our community. Lustine Toyota is proud to feature an on-site Veterans Memorial as well as partners with over 70 hard-working organizations including Wounded Warriors, Fisher House, Arc, Special Olympics, Youth For Tomorrow and many local police, firefighter & school programs. Responsibilities * Greets customers in a professional manner * Operates switchboard telephone system * Communicates with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold * Takes thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave * Provides basic information to callers who have general inquires * Prepares sales and service gas tickets for the accounting department * Serves as a backup to the sales department cashier * Assists the General Manager with various clerical duties as needed * Friendly, professional, courteous and efficient when working with all customers and employees * Calculates the customer s bill using the dealership s computer system. * Receives cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket. * Makes change accurately and issues receipts to customers * Records totals of counter tickets and repair orders, verifies against all cash, checks and credit card payments on hand at end of shift * Works with department managers to keep abreast of new products and services offered by the dealership and any changes in price * Refers customers who have additional questions to the service advisor or other appropriate individual * Handles customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication * Gives cash refunds accurately to customers for approved returned merchandise Qualifications * Demonstrated superior customer service skills * Excellent communication skills and high attention to detail * Ability to multi-task and handle several phone calls at once * Must have at least a high school diploma/GED * Must be proficient in Microsoft Word and Excel * Must have dealership and/or recent retail receptionist experience * Must be able to work some evenings and weekends * All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license * Professional appearance and strong work ethic What We Offer * Training * Company Demo (need to qualify) * Toyota Certified Used Vehicle Program * 401k * Paid Vacation * Dental * Vision * Medical
Associated topics: barista, bartender, beverage, cajera, cashier, greeter seater cashier, hostess, restaurant, seater, valet