Sales Representative

Sonu Satellite is looking for an experienced, full time sales representative for commercial accounts. We are a nationwide retailer of DirecTV satellite television and SiriusXM music for business, providing new sales as well as service and support to existing customers. While our business is conducted over the phone, we are not a call center or telemarketers. Calls are business to business and based on customer inquiries. A background in satellite television and radio sales is not required, though previous sales and customer service experience is preferred. Training will be given upon hiring. Positive, self-motivated attitude, basic computer skills and a history of office environment work are a MUST. Responsibilities of the position include: * Effectively manage incoming calls * Identify and assess customers needs to offer the most ideal services * Answer questions about hardware solutions and programming options * Keep records of customer interactions using CRM systems * Process customer account paperwork and file documents * Follow communication procedures, guidelines and policies * Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution * Maintain excellent service standards to retain high customer satisfaction Our hours are Monday Friday from 9:30 AM to 6:00 PM. Health and retirement benefits are available. New employees must pass a probationary period of 90 days before being eligible for health benefits, and one year for retirement benefit eligibility. To apply, please email your resume. We hope you can join the Sonu Satellite team!
Associated topics: business, disney, inbound, inside sales representative, life insurance, market, phone, sales, sales representative, telephone