Automotive Service Advisor - Full-time / Part-time

Service Advisor The Service Advisor sells and schedules needed service work for the dealership service department. We offer a rewarding career with a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Responsibilities 1. Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature. 2. Establish customer's method of payment. Obtain credit approval, if necessary. 3. Create repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket. 4. Notify foreman of incoming work, repair order status. 5. Ensure that vehicles are parked in assigned areas. Make sure they are locked and all keys are marked and put away correctly using standardized key tags. 6. Communicate updates from customer to foreman. 7. Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. 8. Handle telephone inquiries regarding inbound work and work in process. 9. Review repair orders to ensure that work is completed and additional work and authorization is noted. Close repair order as appropriate. Benefits We offer exceptional compensation and benefits, 401K and incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.