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in Latham, NY

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Hours Full-time, Part-time
Location Latham, NY
Latham, New York

About this job

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination. Benefits: * Onsite Gym *401k * Health/Medical/Vision/Dental Insurance * Tobacco Free Company * Paid Time Off (PTO) Responsibilities * Answers dealership group phones * Greets and receives customers * Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson * Works cooperatively with the sales team * Updates customer records * Communicates with callers and visitors in a professional, friendly, and efficient manner * Types memos, correspondence, reports, and other documents * Assists in scheduling and confirming sales appointments * Assists in the dealer exchange of vehicle process * Participates in customer satisfaction process * Participates in customer retention process Qualifications * Excellent communication skills * Outgoing and positive demeanor * Punctual with the ability to handle schedule flexibility * Valid driver s license and satisfactory Motor Vehicle Report * Able to clear a pre-employment background check * Maintains a professional appearance