Hostess

Job DescriptionHostessSummary/Objective Harwood Hospitality Group is looking for hostesses with experience in fine dining restaurants and is very outgoing, has a welcoming personality, and professional demeanor.ClassificationNonexempt/HourlyEssential Functions Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet guests upon arrival, lead them to table, and provide menus
• Answer incoming calls and meet guests needs
• Create floor chart accordingly and assign servers their sections as requested by managers
• Maintain assigned areas clean
• Work with management to ensure each guest is happy and all requests are met
• Communicate with kitchen staff to maintain efficient flow of the restaurant
• Relay messages regarding reservations/large parties to bussers, wait staff, kitchen staff, and food runners Competencies
  • Positive attitude
  • Strong attention to detail
  • Sense of urgency
  • Strong decision making abilities
  • Reliable and dependable
  • \"Can-do\", team-oriented attitude
  • Possess friendly and helpful customer service
  • Ability to think quickly on their feet and multi-task with ease
  • Clean and organized working habits
  • A commitment to learn
  • Ability to dress date ready for all shiftsRequired/Preferred Experience
    • Minimum of 2 years experience in a high volume, fast paced restaurant
    • Ability to speak English fluently and clearly
    • Availability to work nights, weekends & holidays
    • Previous related experience is a plus
    • Open table experience a plusWork Authorization/ClearanceOffers of employment are contingent upon satisfactorily passing the pre-hire background screening and will also take into account the results of any reference checks, behavioral interview results, and/or pre-hire tests or profiles.AAP/EEO Statement Harwood is committed to equal employment opportunity and will not discriminate against Associates or applicants in any terms and conditions of employment on the basis of any legally-recognized basis (protected classes) included but not limited to: age, race, color, religion, genetic information, sex, national origin, disability, ancestry, creed, marital status, sexual orientation, or any other protected class under federal, state or local law. This non-discrimination policy extends to all terms, conditions and privileges of employment as well as the use of all Company facilities, participation in all Company-sponsored activities, and all employment actions, such as promotions, compensation, training, benefits and termination of employment.Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, schedules, work hours, responsibilities and other work activities may change at any time with or without notice.Company DescriptionHarwood International is a family owned business with nearly 500 associates. The 18 block Harwood District includes eight acres of gardens, more than 6,000 parking spaces, and six office buildings - with additional luxury office, residential and hospitality space currently under development.
      Associated topics: banquet server, camarera, camarero, host, hostess, steward, tasting, wait staff, waiter, wine steward