Customer Service Representative-Call Center

Handi Medical Supply seeks individuals who desire to enrich the lives of others as a customer service representative in our contact center. Responsibilities include: * Guiding customers and referral sources through their order for products/services in a fast paced environment * Providing world class customer experiences via phone, email, chat and online orders * Utilizing product and insurance resources when responding to inquiries * Providing knowledgeable answers to questions about products, services, pricing and availability * Advising customers on their requests on shipping and order status * May include some Saturday shifts Professionals who are seriously searching for a healthy culture should apply! Handi was rated as a Top Work Place by the Star Tribune in 2016 and 2017. We are thankful to our team members and are privileged to say we are a top place to work! Candidates must meet the following requirements: * Education or experience equivalent to a high school diploma * At least one year related experience in customer service * Durable medical equipment and/or healthcare experience a plus * General computer knowledge and ability to type 35 wpm * Bi-lingual a plus * Unrelenting commitment to success Our Mission is to Enrich Lives by: * Serving our customers with integrity and compassion * Delivering outstanding customer experiences * Appreciating and acknowledging each other's contributions to excellence * Showing respect to all Benefits include but are not limited to: * health * dental * vision * 401K plus match * life insurance * paid time off * paid holidays * long-term disability * free parking We are on the Green Line!
Associated topics: answer, associate, call center representative, call center specialist, customer care associate, customer service associate, product support, service representative, technical support, tsr