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in Minneapolis, MN

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Hours Full-time, Part-time
Location Minneapolis, MN
Minneapolis, Minnesota

About this job

Handi Medical Supply seeks individuals who desire to enrich the lives of others as a customer service representative in our contact center. Responsibilities include: * Guiding customers and referral sources through their order for products/services in a fast paced environment * Providing world class customer experiences via phone, email, chat and online orders * Utilizing product and insurance resources when responding to inquiries * Providing knowledgeable answers to questions about products, services, pricing and availability * Advising customers on their requests on shipping and order status * May include some Saturday shifts Professionals who are seriously searching for a healthy culture should apply! Handi was rated as a Top Work Place by the Star Tribune in 2016 and 2017. We are thankful to our team members and are privileged to say we are a top place to work! Candidates must meet the following requirements: * Education or experience equivalent to a high school diploma * At least one year related experience in customer service * Durable medical equipment and/or healthcare experience a plus * General computer knowledge and ability to type 35 wpm * Bi-lingual a plus * Unrelenting commitment to success Our Mission is to Enrich Lives by: * Serving our customers with integrity and compassion * Delivering outstanding customer experiences * Appreciating and acknowledging each other's contributions to excellence * Showing respect to all Benefits include but are not limited to: * health * dental * vision * 401K plus match * life insurance * paid time off * paid holidays * long-term disability * free parking We are on the Green Line!
Associated topics: call center specialist, client service, customer care, customer service specialist, intern, phone, product support, service agent, service specialist, system support