Grocery Team Member - Full-time / Part-time

THE OPPORTUNITY

Jayde s a new curated market, deli & wine shop opening Fall 2017 Jayde s will be the neighborhood s source for all things healthful and delicious; offering an array of farm-fresh produce, quality prepared foods, and an extensive collection of outstanding wines, craft beers & rare spirits. This position reports to Guest Services Manager and the Market Manager.

Our Grocery Team members should be professional, hardworking, and organized with an energetic spirit and a passion for great food and hospitality.

THE ROLE

The most significant role for our Grocery Team members is to deliver an extraordinary guest experience. The team creates a fun, warm and welcoming shopping experience throughout Jayde s. They share their product knowledge and enthusiasm with guests by answering questions, offering suggestions, and walking guests to products. Our team ensures our guests know they are welcome and appreciated. Team members are assigned to the following teams based on the daily needs of the store: Guest Services Team & Market Team. Team members move between teams based on need.

The team demonstrate their commitment to our customers by:

Greeting them, making eye contact, smiling, and engaging them.

Educating self about products and services with intensions of sharing this knowledge with customers

Answering questions and eagerly helping guests find items.

Offering suggestions for meals, beverages and services.

Operating the cash register correctly and efficiently placing value on accuracy and guests time.

Packing goods with care.

Helping guests out to their vehicles when needed.

Promptly getting back to guests who have questions that need follow up.

Prepares the store for customers by:

Receiving, unloading and verifying deliveries.

Stocking shelves, regularly rotating product and tracking spoilage and returns.

Building eye catching, informative product displays.

Exercising proper food handling procedures.

Keeping it Polished - cleaning floors, bathrooms, break rooms.

Collecting shopping carts and performing appropriate parking lot and store maintenance and upkeep.

Works as part of a team by:

Being friendly, courteous and respectful of all community members having a positive attitude.

Working with a sense of urgency within designated time frames.

Seeking out new tasks and responsibilities.

Discovering ways to improve processes.

Arriving to work on time and ready to work at the start of their shift.

Understands the importance of safety while performing all duties.

Additional duties may include bussing tables, working in the demonstration station, delivering product, or ordering product. All tasks are important and build upon our commitment to excellence. It is important that each team member contributes to a great guest experience by excelling in all aspects of the role.

QUALIFICATIONS

We are looking for talented individuals with:

A minimum of 6 months experience at an upscale market or retail environment.

Experience working in chef-driven restaurants or grocery settings with a focus on seasonal, local ingredients.

Involvement with new store openings, catering, and deli operations are strongly preferred.

Excellent communication, customer service, and basic computer skills.

Valid California Food Manager or Certified Food Handler Certificate preferred.

High school education is strongly preferred.

A schedule that is open and flexible in order to adapt to the needs of the business.

Ability to lift 50 lbs. and stand for extended periods of time (8+ hours).

The team work standing and walking throughout their shift. They use repetitive hand movements, and frequently lift weights up to 25 pounds. The Crew may occasionally lift weights from 10-50 pounds, to heights of 10 to 72 inches. They may also maneuver a 2-wheeled hand truck loaded with products weighing up to 200 pounds. Portions of the shift may be performed in temperatures around or below freezing. There may be abrupt temperature changes as the team moves from one environment to another. Regular and punctual attendance an essential part of the job.

Competitive compensation and benefits package. Compensation commensurate with experience.

We look forward to reviewing your application!

In collaboration with New School | www.newschool.la

Associated topics: assistant general manager, back end, backend, deli manager, director food and beverage, floor manager, frontend, partner, restaurant leader, restaurant operations