Telemarketing Representative

Jan-Pro is the # 1 Fastest Growing Franchise and one of the highest ranked commercial cleaning franchises. Jan-Pro of Greater Cincinnati and Dayton is looking to hire a Telemarketing Representative to join the team. POSITION SCOPE: Performs telemarketing related tasks under the direct supervision of the Telemarketing Manager with direction from the Sales Representative making calls to inform potential clients about the service and to set and pre-qualify sales appointments. ESSENTIAL DUTIES: * Solicits and qualifies sales appointments * Maintains current and accurate daily records of prospect contact for solicitation and re-solicitation * Maintains updated materials and registers to be used in the solicitation of clients * Recommends materials and registers to be used in the solicitation of clients * Conducts telephone solicitations as directed by a sales manager, sales representative or master franchise owner * Maximizes opportunities to procure accounts in identified areas while addressing the oldest franchise business requirement first * Works with the sales manager or sales representative to meet appointment objectives * Maintains a system to compare performance against objectives * Other related tasks and activities as assigned PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION: * High school diploma or GED * 2 years previous experience in sales, telemarketing or administration in sales department * Excellent written and verbal English communication skills * Clear and pleasant telephone manner * Knowledge of MS Office products including Word, Excel, PowerPoint and Outlook * Proficient in the use of the Internet * Ability to take detailed and accurate notes and messages * Ability to document detailed and accurate prospect and client information in electronic database PHYSICAL AND MENTAL REQUIREMENTS: * Ability to function in high-pressure situations * Manual dexterity to operate a computer and other electronic devices * Ability to take legible hand-written notes where necessary * Correctable vision and hearing * Excellent interpersonal skills * Clear, easy to understand oral communication ability * Ability to sit for prolonged periods * Ability to lift 25 lbs. ENVIRONMENTAL EXPOSURE: * Air conditioned/heated office environment * Exposure to artificial interior lighting * Low to medium level noise * Exposure to hazards as typically found in office products and equipment This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
Associated topics: call, call center, cold call, networking, phone, solicit, telemarketer, telesales, telephone, web conferencing