Network Engineer II - Data Center Engineering - Full-time / Part-time

IBM Bluemix Infrastructure (SoftLayer), has a global network that is deployed using cutting-edge platforms and we are looking fore Network Engineer II is to assist in the development, engineering, deployment, configuration, break/fix resolution, security and management of SoftLayers networks. This position interfaces directly with our data center staff, procurement teams, management, development teams, and vendor support staff.


Responsibilities Include:

• Receive escalations from our NOC, Network Support Engineers, and Management
• Provide support to Sales for customer related network issues
• Engage with Technical Account Managers and/or Sales Engineers to represent the networking department in discussions with customers
• Troubleshoot and identify network issues as they are escalated and fix/escalate/document as needed/required
• Performance analysis and optimization
• Create diagrams and other documentation of network environments
• Ability to recognize and prioritize critical tasks independently
• Plan, schedule, and implement network maintenances
• Meet project deadlines
• Collaboratively manage vendor support escalations

Associated topics: antenna, asic, cable technician, design engineer, electronics, frequency, lan, network, system engineer, test engineer