Network Engineer - Full-time / Part-time

Title: Network Engineer Reports To: IT Network Manager Status: Full Time/Hourly Non-Exempt (40 hours/week; additional hours as needed to support organization and individual goals) Location: Corporate Office - Bad Axe, Michigan Job Requirements Bachelor s degree related field or equivalent work experience CCNA or equivalent certification or ability to obtain in year 3 + years of Cisco IOS and IOSXR experience Fortinet Experience Wireless Network Experience. Excellent communication skills Advanced organizational skills including the ability to prioritize Job Preferences Cisco Systems Wireless Technologies Fortinet Fortigate Fortinet wireless Microsoft Windows Server Microsoft Office 365 VMWare Clustering SAN Technologies Job Summary Provides remote and onsite technical support to multiple manufacturing facilities and administrative offices. Essential Job Functions * Network Upgrades and Troubleshooting * Complete Projects and Tasks with minimal impacts and accuracy * Responds to Helpdesk tickets via e-mail and phone. * Meets and exceeds established service levels for the Help Desk. * Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems. * Acts as a technical resource in assisting users to resolve problems with equipment & works with third party providers as required. * Determines source and nature of Network and computer malfunctions using diagnostic and application software. * Provides basic user instruction & assistance with the use of network based security, desktop applications and systems. * Performs post-resolution follow-ups to computer end-user requests to ensure customer satisfaction. * Provides technical support for system and network users. * Responsible for electronic data communication and computer integration.
Associated topics: 5g, analog, asic, avaya, engineer, hardware, network engineer, osp, soc, voip