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Cisco Unified Communications Voice/Collaboration Network Engineer - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Chicago, IL Chicago, Illinois |
About this job
Cisco Unified Communications Voice/Collaboration Network Engineer
GDH Consulting is seeking a Cisco Unified Communications Voice/Collaboration Network Engineer responsible for providing in-depth support and consulting services for large enterprise clients. The Network Engineer delivers technologies, solutions and services customers' needs to expertly manage the customers' network. In this role, you will be \"face to the customer,\" working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. The ideal candidate is a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a seasoned mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Management (CRM) skills, you're well positioned to become a trusted advisor capable of building solid, long-term relationships with customers.
Job Responsibilities:
This position will be leading and supporting a team to design, document, and deploy an enterprise UC solution.
- Deployment, Integration & Testing of Cisco UC-Voice Infrastructure
- Delivery/Service Assurance systems, VOIP and UC peripherals
- Work closely with Project managers throughout the implementation process
- Work closely with internal and external stakeholders including vendors
- Participate in key projects of client to provide recommendations and guidance for system migrations, service launches and technology initiative Expertly conceptualize, design and configure CUCM, Unity Connection, IM&P and other UC application s building blocks: Partitions, CSS's, Device Pools, Users, Extension Mobility, MOH, DN/DID,BAT Files, their modification and import, media resource/conferencing, gateway configuration MGCP , H.323 and SIP, Dial-peers, COR, PRI/T1, SRST, ICT/UC Clusters, Route List, Route Groups, Hunt Groups/List, Translation Patterns, TEHO, CTI RP etc.,etc..
- Expert-Level debugging and troubleshooting on Cisco UC infrastructure.
Cisco Unified Communications Voice/Collaboration Network Engineer
Qualifications:
Minimum 5+ years of related IP telephony implementation experience including many of the following:
- Cisco Hosted Collaboration Solution ( HCS )
- Cisco Hosted Unified Communications Services ( HUCS )
- Unified Contact Center Hosted ( UCCH )
- Designing call flows and ICM/CVP/CCX Scripting.
- Cisco Unified Communications Manager/Call Manager ( CUCM )
- Cisco Unity/Unity Connection
- Cisco Contact Center Express ( UCCX )
- Cisco Contact Center Enterprise ( UCCE )
- Cisco Unified Meeting Place and Webex
- Cisco Unified Presence
- Cisco Unified Mobility
- Cisco Unified Communications Manager Express
- VM/UC on UCS
- Gateway: H323 / SIP / MGCP and PRI/T1
- Video/Telepresence implementation /DMS
- Solid Routing and Switching Skills
Required Certifications: CCIE Voice, CCIE Collaboration (Lab) certification preferred. May be substituted with equivalent experience and/or CCNP Voice , CCVP
Associated topics: antenna, asic, electrical engineer, electronics, network engineer, opnet, repair, technical, voip, wireless