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in Harrisburg, PA

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Hours Full-time, Part-time
Location Harrisburg, PA
Harrisburg, Pennsylvania

About this job

Customer Specialist / Product Specialist Freedom Auto Group is proud to be an automotive leader in Eastern Pennsylvania. Since opening our doors, we have kept a firm commitment to our customers, striving to provide the best car buying experience out there. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. What We re Looking For Our innovative Sales department is looking for collaborative, customer-focused individuals that embody our dedication to delivering a best-in-class customer experience. No automotive experience required. Bartenders, servers, retail sales, and customer service professionals looking for an opportunity to grow and develop your career apply here! What We Offer * Monthly guarantee + commission * Industry-leading training program * Mentorship and coaching * Career planning and development initiatives * Customer experience focused selling * Collaborative, fast-paced environment * Clean and professional work environment * Health, Dental and Eye insurance * Long term disability insurance * 401K with company match * Paid Vacation Responsibilities * Enhance the customer buying process by performing high-quality, professional, and knowledgeable presentation and demonstration of vehicles * Prepare and present demo vehicles so latest technology is enabled and ready for display * Supply customer with product performance and benefits * Build strong rapport with customers * Assist with lead generation by managing incoming email leads and set appointments for vehicle demonstrations over email and text communication * Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership Qualifications * Previous hospitality, education, retail sales or customer service experience preferred * Enthusiastic with high energy throughout the sales workday * Outgoing and friendly, especially while handling objections * Quality customer service skills and sales track record * Strong interpersonal and communications, in-person and over the phone * Persuasive and able to overcome customer objections during the sales process * Focuses on the customer s needs to enhance dealership and personal sales * Eager to learn dealership best practices and advance customer service skills * Ready to hit the ground running on learning new products in and out