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in Fort Worth, TX

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Hours Full-time, Part-time
Location Fort Worth, TX
Fort Worth, Texas

About this job

Job DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Data entry
  • Troubleshoot and resolve service issues and concerns
  • Document and update customer records based on service completion
  • Develop and maintain a knowledge base of Company products and services Qualifications:
    • Previous experience in customer service, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • MSExcel
      Associated topics: call center associate, coordinator, intern, phone, product support, representative, support, system support, technical assistant, telephone