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in Springfield, MA

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Hours Full-time, Part-time
Location Springfield, MA
Springfield, Massachusetts

About this job

Join the team at one of the fastest growing Honda dealers in New England! We are breaking our previous year's sales records and have achieved over 100% of our new car objective each month in 2017. We are looking for candidates who are prepared to join our team and share in our success. ABOUT THE LIA AUTO GROUP At Lia, we have thousands of Cars, Trucks, SUVs, Minivans, Certified Pre-owned Vehicles, and that's just the beginning! The Lia Auto Group has been meeting the automotive needs of our customers for over 40 years. After the sale, our highly trained service and parts professionals are here to keep your vehicle running in top shape. Lia would like to thank all of our loyal customers for making us one of the Top 100 Auto Groups in the country. We invite you to visit one of our convenient locations or shop our impressive online inventory. ABOUT LIA HONDA NORTHAMPTON Lia Honda Northampton is located at 293 King St. Northampton, MA. Located 20 minutes north of greater Springfield and 20 minutes south of greater Greenfield. Due to our aggressive pricing, great customer service, and large selection of new and pre-owned vehicle, Lia Honda Northampton consistently pulls customers from all over Massachusetts and Connecticut, as well as large parts of New York, Vermont, Rhode Island, and New Hampshire. We offer a generous bonus structure on top of base pay and commission that is tailored to our high volume approach, as well as rewarding individuals who maintain a high customer service experience, and who are successful in generating revenue for the dealership. We have over 150 new cars and up to 80 used cars in stock, ranging from certified pre-owned Honda's, to pickup trucks, and sports cars. As a sales consultant in the Lia Auto Group, you will also have access to thousands of pre-owned vehicles at the other Lia locations. If you're looking for a fast-paced, professional, and positive sales environment that rewards hard working, reliable, and team-oriented individuals, the right place for you is Lia Honda Northampton. WHAT WE OFFER * The opportunity to sell the most well respected automotive brand and product * Individual work spaces and laptops for each of our sales consultants * Multiple sources of income! * Hourly pay * Commission on every vehicle sold * Monthly volume bonus * Monthly gross profit bonus * Commission on vehicle protection products sold * Commission on vehicle accessories * Cash bonuses from Honda on select vehicles * Paid sick time, paid vacation, paid holidays and paid training * Health and Dental benefit * Company match 401(k) plan * Discounts at various retailers including; * AT&T, Verizon, and Sprint phones and accessories * OfficeMax * Dell Computers * Sirius XM Satellite Radio * Honda branded merchandise RESPONSIBILITIES * Approach, greet, and offer assistance to customers who enter the dealership lot or showroom * Develop a very strong understand of automobiles and our offerings; including features, trim levels, capabilities, competitive models, etc. * Qualify customers by understanding their requirements and interests and using this information to determine the best vehicle and options to fit their needs * Demonstrate and perform \"walk-around\" by successfully explaining features, safety, characteristics; perform test-drives and explain warranties, safety ratings, and fuel mileage * Overcome objections in a highly efficient manner to close deals; negotiate and ask for deals, complete pre-sale documents, work with customer's insurance companies * Set realistic expectations with customer and guide them throughout the entire vehicle purchasing process * Develop strong rapport with new and repeat customers to ensure repeat business and referrals; suggesting trade-ins, responding quickly to customer inquiries, recommending various sales campaigns * Follow-up with sold and unsold clients through various tools and software including; * eLeads CRM * AutoAlert * personal cell phone/work phone * email and text * Report to sales manager and general manager regarding new and pending deals, objectives, daily activities, and analysis. REQUIREMENTS * Superior customer service skills * Ability to respond well to direction and suggestions of management * Ability and desire to achieve individual and department goals * Punctual and reliable * Comfortable speaking with customers over the phone, via email and text, and face-to-face * Ability to negotiate in accordance with trained method * Clean & valid driver's license * Saturday's are required each week, Sunday's will be every other * Work open to close on the last day of the month to help close out month RECOMMENDED * Prior dealership experience is preferred, but willing to train the right candidate