Parts Professional

Do you have a passion for Customers and Cars?

Factory Motor Parts is looking for an experienced and customer focused Auto Parts Professional to join our Customer Service Team.

This position will talk with the customer to identify their needs, have excellent selling skills, and strengthen the overall relationship between Factory Motor Parts and the Customer.

Additional responsibilities include:

• Take customer orders over the phone
  
• Look up auto parts in our FMP parts catalog system
  
• Process customer orders with high degree of accuracy
  
• Trouble shoot and make recommendations to meet customer needs
  
• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs

Position requires:

A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job.

Also Requires:

• 3 Years experience with Automotive Parts
  
• 1-2 years previous sales and customer service experience
  
• Ability to look up parts in parts cataloging systems
  
• Excellent verbal and written communication skills
  
• Strong background in mechanics & ASE certification is a plus

Compensation is based on experience and includes base pay plus commissions.

An industry leader, FMP offers a well-balanced compensation and benefits programs, including medical, dental, life, 401K with match, profit sharing, paid holidays/vacation/sick time + much more. Salary is based on experience and job performance.

If you are ready for a new destination, we would like to hear from you. Please visit our website to apply online!

Drug screen and background check administered as a condition of employment.

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• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP .
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Associated topics: cajera, client service, counter, customer, customer service, delivering, retail sales associate, service associate, service representative, store associate