Bellman

Come join the completely remodeled Hilton in Brentwood and enjoy these benefits. We are looking for outgoing dynamic individuals who enjoy interacting with customers and delivering wonderful service.

FREE MEAL EVERY DAY
FREE PARKING
PAID TIME OFF FOR FULL TIME AND PART TIME ASSOCIATES
UP TO 5 WEEKS OF PAID TIME OFF POSSIBLE
MEDICAL AND DENTAL INSURANCE
TRAVEL PERKS WITH HILTON
REFERRAL BONUSES AND 6 PAID HOLIDAYS
FUN ATMOSPHERE

The Bell position has the following responsibilities. Applicants must be customer focused, professional in appearance and have an outgoing personality. Good driving record is required as well as position drives the hotel van transporting guests around Brentwood. This opening is for a bell person to work full time or part time with us. We would require 3 shifts per week minimum.

Position Summary

Greet customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies.

Retrieve guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigate bellcart through public areas, guest room corridors and to elevators. Requires physical stamina to stand, lift, carry and walk contiguously for duration of shift.

Escort customers to accommodations; visually inspect room and telephone and deficiencies such as towels to housekeeping immediately. Point out room features and directory for reference.

Directs guest flow through hotel giving assistance and directions to restaurant and other guest / client facilities.

Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and other assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc.

Pick up and deliver guest laundry to and from guest rooms in a timely, accurate manner.

Deliver morning newspapers, VIP or Express Check out packets, mail, packages, faxes, etc. to specific guest rooms.

Maintain and post hotel reader boards and public area signage.

Clean and polish carts and other equipment used in the department.

Retrieve and input data from a computer terminal in an accurate, error-free manner.

Answer the Bell desk phone and provide information as needed.

Other duties as assigned by the supervisor such as assisting a door person or Package Room Attendant when necessary.

Position is also trained at the front desk of the hotel and participates in courteous check-in and check-out of guests, answering phones, assisting gift shop guests, etc. Great opportunity to grow into the hotel industry

Please apply in person at 9000 Overlook Blvd in Brentwood or apply online. Position pays $10 per hour plus tips. Must be able to pass drug test, and background check. EOE

JB.0.31.LN

Doorperson,Bellman,Bellhop,Bellperson
Associated topics: concierge, gallery, hostess, hotel, madison, plaza, rapids, rocklin, sheraton, terrace