Service Clerk / Customer Care Representative - Full-time / Part-time

Pepe Auto Group believes our success is attributed to our employees. Family-owned since 1968, we have continued to grow our business and culture while holding true to our values of honesty, integrity, and professionalism. At Pepe Auto Group, you can expect to work with the best. Our collaborativenature and mentorship capabilities has created a team of respectful and driven professionals. We believe in empowering our employees, which results in exceptional customer service. Our team of dedicated individuals encourages success amongst each of our members. We invest in our employees and promote from within often. SUMMARY Do you have experience working in a retail environment? Do you enjoy solving customer inquiries and creating relationships via phone? Are you passionate about delivering an excellent customer experience? If you answered yes to either question, apply here! Pepe Cadillac is hiring for customer care representatives to join our sales and service teams. WHAT WE OFFER: * Medical, dental, vision * 401K * Paid Time Off * Career growth RESPONSIBILITIES: * Work with supportive management staff to ensure customer has an exceptional experience * Calculate the customer s bill using the dealership s computer system * Answer customer inquiries as needed * Other duties as assigned REQUIREMENTS: * Proven customer service experience * Superior communication and customer service skills * Excellent follow-through skills * Excellent multi-tasking skills * Maintaining a positive, can-do attitude As our ideal candidates are technologically adept, we only accept online applications. Please apply below!
Associated topics: call center, call center specialist, customer care, customer care specialist, customer service representative, intern, representante de servicio al cliente, system support, technical assistant, telephone service representative