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in Chicago, IL
Executive Assistant
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Chicago, IL Chicago, Illinois |
About this job
Job Overview:
To provide executive level administrative support to 1-3 Partners.
Key Responsibilities:
Business Development
- Build relationships with clients and client EAs
- Understand the business goals and objectives of each supported Partner and help to push them forward proactively
- Maintain and update current list of contacts and business activities in CRM database
- Track and maintain sales activity/pipeline with each Partner
- Proactively spot clients that haven t been called upon and/or who need follow up
- Execute requested follow-up calls for client mailings
- Assist the Marketing Department with the co-ordination of customized mailings
- Prepare letters, proposals and other documents using Oliver Wyman formatting styles
Calendaring
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Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate - Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up
- Assist with scheduling for complex projects as requested by the Partner and/or project team
Travel Arrangement
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Coordinate travel and accommodation, book cars, rail tickets, etc. - Develop understanding of Partner scheduling and travel preferences
- Coordinate travel efficiently by grouping client meetings where possible (\"you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months\")
Daily administration
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Work with HC to obtain work permits and visas - Manage documents and project deliverables when requested
- Notify staffing and Practice EAs of extensions/re-negotiations
- Manage storage or disposal of confidential client information
- Act as central point of contact for all assigned Principal/Partner administrative needs, liaise with other support departments as necessary
Timesheet and Expense Reporting
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Prepare monthly timesheets for each assigned Principal/Partner - Prepare all expense reports and/or delegate to a team assistant when necessary
Team Support
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Provide coverage for EAs who are out of the office to ensure seamless support to Principals/Partners - Provide short-term coverage for Principals/Partners who may be in the midst of an EA assignment transition or who are new to the Firm
- Provide training and support to new EAs
- Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team
Experience Required:
- Bachelor s degree preferred
- At least three years experience at working in an administrative or customer service position.
- Experience in financial services, management consultancy and/or a professional services environment a plus
Skills and Attributes:
- Problem solver able to work with other teams and staff members effectively to reach a viable solution and goal
- Strong service focus dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
- Excellent communicator and negotiator able to deal effectively with people at all levels across a multicultural environment
- Maturity, poise and judgment
- Ability to maintain and respect confidentiality
- Ability to think strategically and contribute to development of departmental model
- One who takes constructive feedback in stride and incorporates feedback quickly
- Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
- Ability to undertake projects and produce quality and timely results
- Self-starter, strong initiative, confidence and ability to work with little guidance
- Collaborative team player
- Positive attitude, sense of fun: is collegial and friendly
- Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
- Methodical, organized and excellent attention to detail
- Flexible attitude; embraces change, hard-working, cost conscious and results driven
- Committed to the company and add to the life and culture of Oliver Wyman
- Authorized to work in the United States
Technical Skills:
- Excellent Word, PowerPoint and Excel skills
- Expert knowledge of Outlook
- Knowledge of CRM systems (Microsoft Dynamics), a plus but not necessary