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in Chicago, IL

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Hours Full-time, Part-time
Location Chicago, IL
Chicago, Illinois

About this job

Company Overview

For 60 years, TBC Corporation (TBC), one of North America s largest marketers of automotive replacement tires through a multi-channel strategy, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC provides customers best in class brands and automotive maintenance and repair services with the underlying mission to exceed customer expectations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands , Carroll Tire Company , TBC International , and TBC de Mexico . Additionally, TBC responds to the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands Tire Kingdom Service Centers , Merchant's Tire & Auto Service Centers , NTB Tire & Service Centers , Big O Tires , Midas , and SpeeDee Oil Change and Auto Service .



Why Work For us

NTB offers a highly-competitive compensation and benefit package which includes: medical, dental, vision & life insurance; short & long-term disability; paid vacation, personal days and a 401(k) with matching and immediate vesting; unlimited earnings potential including industry-leading bonus/commission plan. We also offer tuition reimbursement, career path & advancement opportunities. Our renovated locations have the latest equipment to service vehicles.



Our Mission

To enable people to live, work, and play safely and easily.



General Summary


The Automotive Technician inspects, diagnoses, prepares estimates, repairs and installs mechanical services including brakes, driveline suspension systems, wheel alignments and oil changes. All services are completed in compliance with NTB company policies, procedures and Quality Standards\". Calibrates and maintains mechanical equipment. In conjunction with other retail employees, helps to clean and maintain all areas of the retail store and its perimeter. Drives customer s vehicles in and out of the shop area and performs road tests. Installs, balances and repairs tires as needed during peak periods. Is responsible for consistently displaying the highest quality of work and customer service.



Basic Duties & Responsibilities:
In addition to the basic and advanced responsibilities of a General Service Technician:

  • Meet or exceed company performance standards for quality and speed of service to our customers. Install and repair brakes, steering and suspension systems, transmissions and drive axles, tune-ups, diagnostic, vehicle preventative maintenance, etc.
  • Conduct vehicle inspections for mechanical services.
  • Detect and note any conditions that would affect the safe operation of the vehicle and bring them to the attention of the service manager or store manager.
  • Routinely inspects, maintains and makes necessary repairs and/or adjustments to machinery necessary for an efficient and safe work environment.
  • Performs ride complaint diagnostics.
  • Assumes a high level of responsibility for meeting all OSHA requirements.
  • Assists in the installation, balancing and repair of tires as needed.\\* Perform a road test to ensure that the work has been completed properly.
  • Follow all safety practices as outlined in policy and procedures.




Minimum Job Requirements:

  • Knowledge of, and experience in, the diagnostics and repair of brakes, steering and suspension systems, drive axles and preventive maintenance issues.
  • At least one ASE certification at time of hire a PLUS!\\* Experience in installation, balancing and repair of tires.
  • Possession of a complete set of mechanical hand tools, including metric sizes.
  • Strong customer service skills and a high level of professional integrity.
  • Minimum age requirement is eighteen years.
  • Possession of valid, current driver's license.
  • Able to lift 50 lbs, and continuously move around all areas of the store.
  • Ability to work a flexible retail schedule including weekends.
  • Interested applicants meeting all requirements above, apply immediately!
  • Meets or exceeds TBC Corporation performance standards for tires, tire service, mechanical service sales, and margin


expectations

  • Assists in the shop as necessary (mounting and balancing tires)
  • Helps maintain perimeter areas of store
  • Assists in receiving or transferring goods and maintenance of the inventory; including unloading trucks and warehouse stocking
  • Follows all safety practices as outlined in policy and procedures
  • Performs other duties as assigned


Physical Requirements

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. While performing the duties of this job, the Associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The Associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The Associate is exposed to outside weather conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation as determined on a case by case basis.