Automotive Greeter - Full-time / Part-time

Napleton Valley Hyundai is seeking a customer service focused individual to join our team as a Greeter. The position of Greeter consists of greeting customers when they arrive for service at the dealership, scheduling them with an available service advisor, assisting customers with directing them to where they are looking to be, moving dealership inventory, and picking up and delivering customer vehicles before and after servicing. Duties: * Greet incoming guests, and continue to provide best-in-class customer service to customers and employees alike. * Responds to questions, provides assistance, and furnishes general information to customers. * Respond to incoming phone calls and delegate as needed using the phone system. * Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold. * Coordinate appointments for our customers. * Assign customers to Sales Consultants as needed using computer software. * Provide various administrative support as it pertains to the store. * Picking up and delivering customer vehicles before and after servicing. * Moving dealership inventory when needed * Shuttling customers to and from the dealership. * Moving vehicles within the dealership to assure and orderly inventory. * Wash/Service vehicles as needed. * Other duties, as assigned. Qualifications & Requirements: * Minimum high school diploma or GED equivalent required. * Excellent Customer Service experience required. * Computer and administrative experience is preferred. * Attention to detail, patience and a positive attitude is a must. * Strong written and communication skills. * Consistent and stable work history. * Valid driver s license required and clean driving record * Professional appearance and work ethic. As a Greeter you are responsible for the customer's first and last impression of the dealership, so a professional appearance is necessary. MUST HAVE A CLEAN DRIVING RECORD AND PASS A BACKGROUND CHECK Napleton Automotive Group owns and operates 40 retail automotive dealerships throughout the nation. Our group also has rental car facilities, body shops, and a real estate portfolio located throughout the nation. New car franchises include Hyundai, KIA, Honda, Chrysler, Jeep, Dodge, Ram, Mitsubishi, Mazda, Nissan, Toyota, Infiniti, Porsche, Aston Martin, VW, Lexus and Acura. Napleton Automotive Group employs over 3,000 people and ranks as top Automotive Group in Illinois. We are also ranked 36 out of the top 150 automotive groups in the U.S. for 2016 based on new car volume!! This is an entry-level position with lots of opportunity to grow! Requirements * Friendly and customer service focused!! * Reliable * Able to multi-task and work under pressure * Able to walk and stand for long periods of time as well as work outside * Able to drive both automatic and standard transmission vehicles * Have basic computer knowledge * Customer Service experience is preferred