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in Bonita Springs, FL

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Hours Full-time, Part-time
Location Bonita Springs, FL
Bonita Springs, Florida

About this job

Job Description Looking for a friendly, outgoing, business professional for our very fast paced office environment. This position is designed for someone with little or no industry experience to join our team and begin a lasting, upwardly mobile career with a stable and growing company. This is office work with extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities. We are a local General Contractor, with a focus on \"smaller\" projects in the size range of a few hours to a few weeks. We are experiencing unprecedented demand for our services, which means a full or part time positions with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. Don't let the 'Handyman' name fool you, we do quality work in nice homes and need experienced, motivated and organized staff that can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. You must: 1. Have a clean driving record 2. Pass a background and drug screen before being hired. 3. Be very organized and detail oriented. Skills / Requirements Job duties include, but not limited to: 1. Answer phone and schedule appointments 2. Check voice mail for messages and return calls 3. Review schedule for day 4. Review jobs with Technicians 5. Make appointment confirmation calls 6. Data entry with 45 wpm typing skills 7. We use Microsoft Office, so a working knowledge of Word and Excel is a requirement.
Associated topics: agent, clerk, customer care, customer service specialist, phone, product support, rep, representative, telephone, telephone service representative