Experienced Service Advisor - Full-time / Part-time

Since 1968, the Bob King Automotive Group has been serving the communities of Winston Salem, Greensboro and High Point and surroundings areas in North Carolina and Southwest Virginia. We are a family-owned and operated growing dealership group, and our commitment to customer service has been the hallmark of each of our dealerships, as well as our deep commitment to serving and supporting the community. What We re Looking For Here at Bob King Automotive Group we have immediate openings for customer service driven, energetic Service Advisors. Our ideal candidates are upbeat, self-motivated, career orientated who have a willingness for success and want to be apart of our growing award winning dealership! Come join our family and be apart of our story! Nobody beats Bob King! What We Offer * Industry leading compensation * Opportunity for career advancement * Competitive and motivating environment * Immediate impact quick on boarding process * Advanced training program geared to success * Continued education * Medical Insurance * 401(k) * Paid Time Off (PTO) * Wellness Program * Employee Discounts * Direct Deposit Responsibilities * Professionally greet customers in the service drive and follow the walk around process in order to determine the service and/or repairs potentially recommended for their vehicle. * Scheduling appointments, and maintaining an organized schedule * Demonstrate the knowledge of the services offered and the vehicles serviced in order to communicate effectively * Monitor the progress of the vehicle throughout the day; keeping the customer informed of the completion times and service expenses. * Communicates effectively with customers and prospects by phone, email and in person in order to assist them in approving the recommended services and repairs * Continually trains to improve skills and follows processes as outlined by management in order to help customers with their vehicle service needs * Follows up with the customers to increase retention and schedule repairs for previously declined service Qualifications * Quality Customer Service Skills * Must be able to multi-task and complete tasks in a timely manner * Outgoing, friendly and professional