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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Newport News, VA
Newport News, Virginia

About this job

Service Manager: A dealership in the Hampton/Newport News Vicinity is seeking an experienced Service Manager to join our team! No only do we offer a great workplace but believe in work-life balance. Provide our employees with an opportunity to take paid vacation for all of your hard work. In regards to a work environment, our facility is brand-new/ state-of-the-art. Apply today to see what it's like to work at a shop/ organization that cares about your well-being and has your best interest in mind. Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply below! What We Offer: * 401K * Health insurance * Dental insurance * Short and Long Term Disability * Company paid life insurance * Paid holidays and vacation * Training & Tuition Reimbursement * Brand new state-of-the-art facility * Family owned and operated * Employee pricing on all parts, service and vehicle purchases * Use of company vehicles or demonstrators for eligible employees Responsibilites: * Ensure that customers receive prompt, courteous, and effective service * Serve as a liaison between technicians and customers * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer * Manage and hire technicians and service advisors * Interview and make new hires * Distribute work between technicians * Prioritize required services * Ensure customer has a positive dealership experience * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Spend quality time building relationships with the customers * Warranty administration * The ability to resolve issues in a timely and positive manner Requirements: * Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly personality * Dealership experience preferred
Associated topics: call center manager, customer service manager, guide, guidance, lead, leadership, management experience, manager, operations manager, review