Experience Supervisor for Fast Food Restaurant

Essential Function: Provide excellent customer service to all guests (ie, greet and thank customers). Learn and become cross-trained (certified) in all positions while following key practices. Initiate and complete customer transactions quickly and accurately. Follow health and safety guidelines for a clean and safe environment. Be a team player, display enthusiasm and a positive attitude. Transfer/carry out supplies between storage areas and the kitchen. Stock and execute proper rotation of products. Inform immediate supervisor promptly of all problems or unusual matters of significance. Operate and maintain food and drink related equipment and registers properly and safely. Perform other duties and responsibilities as requested by management. Work Environment: This position operates in a fast food restaurant setting. Utilizing cooking and sharp equipment. Frequent hand washing is required. Uniforms and hygiene expectations are required. Requirements: Be able to work in fast paced environment, exhibit a sense of urgency. Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale/cash register. Provide exceptional customer service and willing to learn the companys system. Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.). The position may require occasional lifting of products to waist level weighing up to 50 pounds. The position also requires bending, standing, and walking for extended periods. Have the knowledge and ability to speak, read, write, and understand the primary language(s) of the work location. Maintain neat, clean, and professional appearance. Provide a positive and enthusiastic approach to all assignments. Willingness to work a flexible schedule that may include mornings, evenings, weekends, nights and/or holidays. Be able to learn the menu (proper ingredients, portion size and presentation). Work well in a team environment and understand that each position depends on the other. Help drive sales, control costs, and maintain store clean and safe environment. Help with hiring process and training new crew members. Set a good examples to crew members by following company procedures and policies. Responsibilities: * Arrive on time to prepare fresh products to serve customers * Use system tools to properly help operate restaurant during operation hours * Work with sense of urgency and know how to multi task * Work on all 6 front line stations including lead responsibilities Qualifications: * Upbeat personality - People friendly * Team Player with leadership
Associated topics: assistant general manager, business coach, captain, fire captain, fire chief, lieutenant, manager in training, petty officer, sergeant, shift lead