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Hours Full-time, Part-time
Location Plaistow, NH
Plaistow, New Hampshire

About this job

BDC Representative / Appointment Setter Automotive Sales AutoFair Subaru- Plaistow, NH/Haverhill MA. $35,000 - $50,000 a year! One of NH/MA Favorite Dealerships, AutoFair Subaru is hiring two BDC Representatives / Appointment Setters Immediately. AutoFair Automotive is New Hampshire s leading automotive dealership group and our success & continued growth has created a need to expand our Business Development staff. We are gearing up to move into our brand new facility in Haverhill MA! This is an entry-level car business position with a guaranteed base salary and easy to achieve bonuses & Incentives * Do you enjoy working on the phones and setting appointments? * Are you looking for a place where leads are provided for you? * Have you been successful in Telemarketing, Collections or Customer Service but are looking for a company who values you as a professional? Now is the time to switch. Our business is up and we need help immediately. No Experience necessary - We will train you! The Basics * Make 100+ Outbound Phone Calls every day * Learn and follow our scripted process for making and receiving phone calls * Respond to customer emails immediately during scheduled hours * Work as part of our team * Learn the basics of the Subaru product line * Record all work inside our CRM (database) * This position does work as late as 8pm during the week and on Saturdays so flexibility is a plus This position answers incoming phone calls and emails from our customers. You will be setting appointments to test drive vehicles with our Sales personnel at the dealership. We are well known for our rapid growth and focus on our employees. This is a place you can call home. We are founded by the principle of giving great service to our customers, improving the lives of our Customers and Employees. Essential Duties * Communicate effectively with our customers via Phone, Internet or Text. * Check email frequently and respond to customer inquiries immediately. * Learn and follow the scripting required by our process. * Set appointments for our customers to meet our employees and test drive vehicles. * Study, learn and maintain knowledge of the vehicles we sell (We will train you!). * Learn and maintain a thorough knowledge of Dealership policies, products and procedures. * Establish personal goals that are consistent with the productivity requirements of the Dealership. * Maintain a professional appearance. * Great Customer Service Skills & Motivation to be Successful * Excellent phone presence * Be Able to Create and Maintain Customer Relationships * Strong Computer & Phone Skills (Vinsolutions/CDK, Outlook, Excel) * Prior Automotive Sales, Call Center and/or BDC Experience preferred but not required * Able to multi-task and a Team Player * Bi-lingual is always a plus! * Team Player Qualifications - * Language Skills Ability: Read, write and understand short correspondence with our Management and employees. Read and interpret safety rules, guidelines and general business operating instructions as outlined by the Dealership. Read, type and understand proper grammar in written/typed communication. * Mathematical Skills Ability: Add, Subtract, Multiply and Divide so that you can understand, interpret, and communicate Vehicle Pricing and Manufacturer Incentive Programs. Calculate discounts, difference figures and required pricing as outlined by the manufacturers. * Reasoning Ability: Apply a common sense understanding to carry out instructions furnished verbally, in writing or via electronic communication. Solve practical problems and come up with solutions to the simple challenges that occur in life. You must have and maintain a great attitude to be successful in this position. Compensation This position has a guaranteed salary while you train and bonuses based upon work completed. Most of our BDC Representatives earn between $35,000 to $50,000 per year. We pay you while you learn and focus on helping you maximize your earning potential. You will have to pass a background check and drug test. WE OFFER: * Professional Paid Sales Training * Performance Based Compensation with Unlimited Earning Potential * Flexible Work Schedule * Medical, Dental, RX Card & Vision Coverage * Short & Long Term Disability * Life Insurance * 401(k) with Company Match * Paid Vacation Send us your resume or contact us today Job Type: Full-time Required Education: High School Diploma or Equivalent Salary: $35,000.00 to $50,000.00 /year Contact: Roscoe Robinson ...@autofair.com BDC Manager AutoFair Subaru 77 Plaistow Road Plaistow, NH 03865 Phone: 603-###-#### x14 Equal Opportunity Employer