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in Minneapolis, MN

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Hours Full-time, Part-time
Location Minneapolis, MN
Minneapolis, Minnesota

About this job

Auto Kingdom has had the privilege of serving the Twin Cities community for many years. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality. If you want to join our strong and growing family, please apply! About the role: As a Service Management Trainee, you must be a proven leader with a high level of integrity and a strong work ethic. You must also be highly organized and detail-oriented with solid analytical, decision-making and planning skills. It is also important that you display exceptional communication and interpersonal skills and that you are dedicated to providing superior customer service while motivating your staff to do the same. BENEFITS: * Competitive Industry Pay! * Bonuses Available * Medical and Dental Insurance * Paid Time Off * Superior Paid Training * Opportunity to grow and advance * Clean and friendly work environment RESPONSIBILITIES: * Required to maintain the profitability of the service department while controlling expenses and maintaining customer satisfaction. * Required to understand and keep abreast of all federal, state and local regulations that affect their operations. * Required to maintain the profitability of the sevice department while controlling expenses and maintaining customer satisfaction. * Required to understand and keep abreast of all federal, state and local regulations that affect their operations. * Interacting with and managing a staff of technicians * Leading our service technicians and controlling work flow. * Interacting with external vendors * Fulfilling all service activities needed to meet or exceed Sales goals and profit margins. * Implementing and maintaining effective reconditioning processes and flows * Effective vehicle production and inventory control * This is a hands-on, working position REQUIREMENTS: * ASE Certifications desired * Strong communication skills to deal with customers, employees and vendors. * Valid driver's license with clean driving record. * Experience with implementing structured business processes * A hard-working can-do attitude * Excellent interpersonal and management skills
Associated topics: call center manager, customer care manager, director, expertise, guidance, lead, operations, product support, senior, team manager