Receptionist - Full-time / Part-time

Chapman Automotive Group is one of the largest & best selling automotive retailers across Arizona and Nevada. Every employee with the Chapman Automotive Group is absolutely critical to its success. We have been family owned & operated since 1966, and we take great pride in our reputation. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. WHAT WE OFFER: * Health & Dental Plan * 401(k) Retirement Plan * Paid Vacations * Employee/Family Vehicle Purchase Plan * Clear Promotion Tracks & Flexibility to Growth Within Chapman * Long Term Job Security * Friendly Working Environment RESPONSIBILITIES: * Answer phones and direct consumer to the proper department and follow up in a timely manner * Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution * Operate switchboard telephone system * Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold * Assist the managers with various clerical duties as needed * Be friendly, professional, courteous and efficient when working with all customers and employees * Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications: * Experience with Microsoft Office suite is a plus * Available to work flexible hours on weeknights & weekends * Ability to communicate customers' interests needs and requests to management and sales personnel * Professional personal appearance * Clean driving record