Over Night Housemen - Full-time / Part-time

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel, deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions and delivering service items to guest rooms upon requests from the front desk. Must be Bilingual (Spanish/English)

Physical requirements:

• Long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Mental requirements:

• Must be able to convey information and ideas clearly.
• Must work well in stressful, high pressure situations.
• Must maintain composure and demonstrate exceptional hospitality skills.

KEY AREAS OF RESPONSIBILITY

Essential Requirements:

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance; scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming (per brand standards).
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean Public restrooms and ensure maintenance on a regular basis/as needed throughout the shift.
• Practice safe work habits to ensure safety to guests, fellow employees and self..
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete daily assignment checklist and submit to supervisor at the end of the day.
• Be familiar with hotel policies and house rules.
• Put all equipment away properly after usage according to hotel standards.
• Have knowledge of and assist in all emergency procedures during the overnight shift.
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Deliver any clean linen
• Complete special projects as assigned by Housekeeping Manager.
• Pick up any Room Attendant's dirty linen or trash as needed constantly throughout shift.
• Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters per hotel procedures.
• Vacuum all common areas.
• Maintain cleanliness and organization of linen rooms.
• Use daily checklist complete projects listed below as assigned.
• Glass tables
• Furniture
• Other projects as assigned by management
• Remove all objects (example: room service trays, trash, etc.) from walkways to the Laundry area or Housekeeping Office as needed.

Secondary Requirements:

• Clean and dust floors daily according to hotel standards.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Clean guestrooms as needed.
• Complete special projects as assigned by the Housekeeping Manager.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Associated topics: cleaning, guest room attendant, housekeeping, houseperson, laundry attendant, maintenance, planchador de lavanderia, servidor de lavanderfa, suite attendant, wyndham