Field Service - Deerfield, IL

Position Description: Field Service Technician
Field Service Technicians play an integral role in their overall team effort and their key job responsibilities include the installation, repair, maintenance, and management of Packaging Systems / Equipment. In addition to assisting with the equipment needs of their customers, it is the responsibility of Field Service Technicians to effectively communicate with Systems Administrators, Regional and Account Managers, and customers about technical and non-technical information regarding their equipment.
Additional Responsibilities:
-Comprehensive preventative maintenance scheduling
-Machine tracking and material usage monitoring
-Satisfy, in a timely and complete fashion, required service-related documentation
-Participation on group conference calls to promote best practices
-In-field support and development of material delivery systems
-Perform demonstrations of Systems and train end-users on operation and maintenance
-Key account focus and ongoing communication of opportunities to retain or grow business
-Film/consumable and machine trouble shooting and quality control reporting
-Effective time management and cost control

Requirements: This position requires good mechanical troubleshooting, calibration, and maintenance skills, some electrical aptitude; excellent communication skills (oral AND written); computer skills MS Windows; excellent customer service skills and the ability to train personnel on equipment use. It is imperative that candidates have exceptional interpersonal skills, i.e. they are able to speak with every level of customer, including senior level clients, as well as internal customers (directors, mangers, service staff peers).

About Aerotek:

Our people are everything. As a Best of Staffing Client and Talent leader, Aerotek Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Associated topics: automotive, breakdown, customer service, machine maintenance, machine repair, maintenance, maintenance technician, repair, service technician, upgrade