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Credit/Collection Specialist
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Chicago, IL Chicago, Illinois |
About this job
- Process daily cash receipts, and maintain daily, weekly and month-end cash journal
- Enter daily cash receipts to SAP system and MAS 90 as required
- Daily collection calls to customer
- Confer with customers by telephone in attempt to determine reason for overdue payment, reviewing terms of sales and service invoices and customer purchase orders
- Mail, email or fax copies of invoices/statements as requested by customer and/or sales representative
- Notify credit manager if customer fails to respond and of any other related problems
- Records status of collections efforts in sap system
- Sort and file correspondence and respond to customer and company requests as necessary and applicable
- Responsible for reducing delinquency for Company s AR and assigned accounts
- Assist credit manager, as necessary, in reviewing new customers for credit worthiness
- This may include running credit reports through the pc, contacting bank and trade references
- Reconcile accounts apply open payments, credits, write off finance charges, allow discounts
- Research and process charge backs or bad checks as necessary
- Work closely with customer service departments and sales representatives to resolve billing disputes, pricing issues, or other items that may be resulting in non-payment. Update credit manager with call log reports and other reports as required.
- Run aging reports and other reports as required
- Monitor receivable and collections and provide updates of receivables
- Process credit card charges through computer system linked to bank merchant services and enter accordingly to PAMC main cash receipts system (SAP).
- Review and release sales and service orders/contracts on hold
- Review customer holds/blocks as necessary
- High school diploma or its equivalent and 3-5 years of high volume commercial collections experience
- Strong analytical thought process abilities and attention to detail
- Strong interpersonal and communication skills, and the ability to interact with customers, customer service representatives, sales representatives, and vendors
- Basic skills in Microsoft Excel, and Word.
- SAP experience required, experience working with MAS 90 preferred
- Ability to work in a fast paced environment
Associated topics: account representative, audit, auto, bilingual, biller, finance, mortgage loan, pay, payment, reconcile