Caregiver Education Program Lead

PURPOSE OF POSITION: The Caregiver Education Program Lead will spearhead the development of proprietary BrightStar Care educational programs for local agencies to aide in their recruiting and retention efforts. Reporting to the VP Talent Management, this is an exciting position, focused on assisting over 300 franchise offices. This position is located in the Gurnee, Illinois location and does not allow remote work opportunities. PRIMARY RESPONSIBILITIES: Conduct state-specific research on caregiver certifications to influence the creation of our field staff educational programs as it relates to Recruiting and Retention efforts Create partnerships with the Board of Nursing and/or the Department of Health to assess nationwide and state-specific filing regulations Create and design proprietary educational resources and tools to aide our franchisees with recruiting efforts Create and lead training courses for BrightStar Care agency personnel Occasional travel to local agencies to implement new training program Analyze data and prepare reporting on current program goals and progress Works with the BSC Clinical, Technology and Operations Teams to ensure cross-pollination of the work of said teams with the Talent Management Team Analyze data and prepare reporting on HR trends and new project suggestions Coach franchisees to drive accountability in their agencies Gather and share regional best practices and strategies through regular contacts with local agency HR leadership Travel: Perhaps 20% or as directed based on the needs of the business, the needs of our franchisee customers, various staff needs and attending job required training and conferences. POSITION REQUIREMENTS: Bachelors Degree in Human Resources; may substitute Degree requirement with a combination of education/experience; and 3-5 years experience as HR L&D consultant SHRM-CP or PHR certification preferred 2-3 years staff experience as a trainer / facilitator for company educational curriculum Experience with project / program management leading a significant initiative Experience within a healthcare environment supporting field staff (LPNs, CNAs, RNs etc.) is highly desired 2-3 years experience in Learning & Development with Instructional Design experience is preferred Experience in franchising or supporting multi-unit corporate operations is beneficial Must be well organized, detail-oriented, and possess strong follow-up and time management skills Proficient in WebEx, Skype and other communication platforms for franchisee engagement Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint) BRIGHTSTAR CARE CORE VALUES: Candidate must have demonstrated alignment and experience in successfully living the BrightStar Care Core Values: Be Open and Positive: Approachable, Fun, Unflappable, Kind, Empathetic Serve with Passion: Help First, Confident Yet Humble, For the Greater Good, Make a Real Difference Do the Right Thing: Honest, Ethical, Tell the Truth Do What You Say: On Time, Finish What You Start, Accountable, Take Responsibility Make it Great: Continuous Improvement, Exceed Expectations, Bring Out the Best in Others, Detail Oriented BRIGHTSTAR BENEFITS: Competitive base salary and annual bonus program 401(k) program with standard or Roth deductions and company match Comprehensive health insurance plans (medical, dental, vision) Company paid basic life and accidental death and dismemberment up to $250,000.00 Voluntary benefits: short-term and long-term disability, supplemental life insurance, accident and dismemberment insurance, long-term care insurance, flexible spending and dependent flexible spending accounts, identity theft and pet insurance Health club reimbursement Paid time off and 9 company paid holidays Career growth, development and training opportunities