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Hours Full-time, Part-time
Location Princeton, WV
Princeton, West Virginia

About this job

Pinnacle Group L.L.C., a Franchise of Aaron's Sales & Lease provides a fun and positive environment for our associates and a place where building relationships with our customers is key! As a Product Technician/Customer Service Technician, you'll serve as an Aaron's ambassador,upholding our commitment to excellence by working directly with our customers in a professional manner while delivering top quality products and services. You will receive expert training on all the latest model products from electronics to furniture to appliances. Additional responsibilities include merchandise handling, such as: Loading, securing, delivering, set up, troubleshooting, and demonstrating. Reviewing lease agreements with the customer is occasionally required. As an Aaron's Product Technician/Customer Service Technician, the difference is personal and your ability to build strong relationships with customers is critical to our success. Connect with Pinnacle Group today and see what we have to offer! Job Duties Customer Deliveries Ensure all merchandise is clean and in operating condition prior to delivery Load, secure and protect product in delivery vehicle and safely transport merchandise Ensure delivery schedule is followed Product Installation & Education Offload, install and demonstrate merchandise to achieve maximum customer satisfaction Merchandise returns, Service calls, and Product Refurbishing Perform routine service calls, product exchanges and assist with merchandise returns Clean & certify merchandise in the Quality Assurance Center Showroom & Warehouse Assist in maintaining the showroom floor and store's warehouse Additional Duties Occasional collections assistance Assist in field marketing programs Job Requirements Strong Technical skills or working knowledge of electronic products Position Routinely Requires lifting, loading, and \"dollying\" heavy merchandise Maintain Professional Appearance Good Communication skills Good driving skills As a Product Technician/Customer Service Technician you will have access to a comprehensive benefits package that includes: Paid time off including vacation days, sick days, personal days, and some paid Holidays Bonus & commission opportunities 5 day work week, Sunday's always off! Medical, dental & Vision Insurance Life Insurance All Product Technicians/Customer Service Technicians must have a satisfactory MVR (driving record), complete D.O.T. physical for certification, a valid Driver's License with an F endorsement or ability to obtain. Drug screening and criminal background investigation with job performance reference checks are also required. Pinnacle Group L.L.C. is an Equal Opportunity Employer APPLY NOW
Associated topics: client, deskside, desktop, front desk, help desk, information technology, information technology support, service, support, technical support specialist