Service Manager (Calabasas) - Full-time / Part-time

Bob Smith MINI BMW s #1 goal -- create a healthy & positive work environment, allowing us to attract the best people in our market. We pride ourselves on our stellar culture you should love coming into work every day. We are a family owned & operated business. WE OFFER: * Medical, Dental, Life, Disability and Cancer Plan * 401k * Paid Vacation * Opportunities for advancement RESPONSIBILITIES: * Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction. * Required to understand and keep abreast of all federal, state and local regulations that affect their operations. * Interacting with and managing a staff of technicians * Leading our service management & reconditioning activities * Interacting with external vendors * Fulfilling all service activities needed to meet or exceed operating plan goals * Implementing and maintaining effective reconditioning processes and flows * Effective vehicle production and inventory control * Managing technician productivity REQUIREMENTS: * ASE Certifications desired * Strong communication skills to deal with customers, employees and vendors. * Valid driver's license with clean driving record. * At least 2 years of automotive management and automotive customer service experience * Experience with implementing structured business processes * A hard-working can-do attitude * Excellent interpersonal and management skills
Associated topics: back end, backend, conference, food service supervisor, frontend, general manager, management, operations manager, produce manager, service manager