Office Management Position - Full-time / Part-time

The QB passes the ball to the Tight End, the crowd goes wild as he dodges the first tackle. He can barely stay on his feet as he struggles past the 10-yard line. Seeing a bunch of defenders swooping in, he bolts toward the corner of the end zone in a final rush to the to score the winning touchdown.The fans yell ferociously as they chant his name! Have you ever gone all the way for a winning touchdown in your career, or are you stuck in a no scoring job? Well look no further. Wisconsin Expo has room on our all-star roster for a victorious Office Manager. Please apply at the link below, and see for yourself what it feels like to be the superstar on a winning team! *We are an Equal Opportunity Employer and all inquiries are kept confidential. Position Purpose (Summary) The function of this position is to: * Manage, assign, and direct the office staff on a day to day basis adjusting as the work load and business dictates. * Directs the scheduling and booking of the service or sales appointments. * Develop profitable sales and acquire customers through alignment with our established sales and marketing program. * Identify new business opportunities by performing direct sales activities and provide support to the administrative personnel as requested. * Manage and allocate resources to meet the expectations of our clients. * Handle multiple task and set priorities on their own. * Develop programs and processes to insure effective use of resources. * During slow periods create and manage outbound telemarketing to claw back customers and offer sales of declined repairs Office Manager s Responsibilities/Duties/Functions/Tasks * Manage the office to see that staff; * Answer the phone quickly and professionally. * Call customers to confirm appointments and schedule as necessary. * Initiate events and related production schedule. * Win the confidence of new clients when they call for service. * Schedule the client appointment and assign/match qualified staff to perform the work * Increase revenue from established customers, and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management * Receive, record and maintain sales lead information, set appointments as necessary. * Communicate clearly, precisely, and in a friendly manner and take and deliver messages as appropriate. * Ensure the accurate capture, data entry and maintenance of customer and business information into the company accounting program. * Input Service work order details * Process customer payments * Process vendor invoices * Provide vendor invoice to General Manager/owner for approval for payment * Be familiar with our company, products, and services so many questions can be answered without consulting others * Alert managers quickly to significant customer issues, serving as a champion of the customers to our company * Follow-up on all leads, proposal, and potential sales until closed or lost * Track lost sales * Update the Customer Relationship Management (CRM) system for each interaction * Perform customer satisfaction calls after each visit * Ask for referrals and inform client where and how to make them * Have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site * Continuously improve knowledge of Trade show services and products and how Wisconsin Expo operates to benefit the customer. Learning through training from suppliers, trade shows, seminars, independent study, and other employees. * Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals * Regularly review and monitor progress against goals, and seek assistance as needed * Possess superior interpersonal skills as to communicate effectively with associates, superiors, vendors and customers * Efficiently manage his/her time and schedules * Be computer literate to the extent necessary to fulfill this function * Knowledge of QuickBooks, Excel, and Word is required * Should also be very familiar with the use of smart phones, email and text messaging. * Must be capable of understanding client needs, and favorably influence their decision. * Clean, neat and professional appearance. * Other duties as assigned To apply for: Office Manager@ Wisconsin Expo Click Below Keywords: Secretary, Admin, Assistant, Executive Administrative Assistant, Manager, Girl Friday, Service, Dispatcher, Customer Service, Order taker, Telemarketing, Customer care representative, Communicator, Supervisor, Director, Leader Serving: Adell, WI; 53001, Allenton, WI; 53002, Ashippun, WI; 53003, Belgium, WI; 53004, Big Bend, WI; 53103, Brookfield, WI; 53005, 53008, 53045, Butler, WI; 53007, Campbellsport, WI; 53010, Cascade, WI; 53011, Cedar Grove, WI; 53013, Cedarburg, WI; 53012, Colgate, WI; 53017, Cudahy, WI; 53110, Delafield, WI; 53018, Dousman, WI; 53118, Eagle, WI; 53119, Elm Grove, WI; 53122, Franklin, WI; 53132, Fredonia, WI; 53021, Genesee Depot, WI; 53127, Germantown, WI; 53022, Grafton, WI; 53024, Greendale, WI; 53129, Hales Corners, WI; 53130, Hartford, WI; 53027, Hartland, WI; 53029, Hingham, WI; 53031, Horicon, WI; 53032, Hubertus, WI; 53033, Hustisford, WI; 53034, Iron Ridge, WI; 53035, Ixonia, WI; 53036, Jackson, WI; 53037, Kewaskum, WI; 53040, Lannon, WI; 53046, Lebanon, WI; 53047, Lomira, WI; 53048, Mayville, WI; 53050, Menomonee Falls, WI; 53051, 53052, Mequon, WI; 53092, 53097, Merton, WI; 53056, Milwaukee, WI; 53201, 53202, 53203, 53204, 53205, 53206, 53207, 53208, 53209, 53210, 53211, 53212, 53213, 53214, 53215, 53216, 53217, 53218, 53219, 53220, 53221, 53222, 53223, 53224, 53225, 53226, 53227, 53228, 53233, 53234, 53237, 53259, 53263, 53274, 53278, 53288, 53290, 53293, 53295, Mukwonago, WI; 53149, Muskego, WI; 53150, Nashotah, WI; 53058, Neosho, WI; 53059, New Berlin, WI; 53146, 53151, Newburg, WI; 53060, North Lake, WI; 53064, North Prairie, WI; 53153, Oak Creek, WI; 53154, Oconomowoc, WI; 53066, Okauchee, WI; 53069, Pewaukee, WI; 53072, Port Washington, WI; 53074, Random Lake, WI; 53075, Richfield, WI; 53076, Rubicon, WI; 53078, Saint Francis, WI; 53235, Saukville, WI; 53080, Slinger, WI; 53086, South Milwaukee, WI; 53172, Sullivan, WI; 53178, Sussex, WI; 53089, Theresa, WI; 53091, Waldo, WI; 53093, Wales, WI; 53183, Watertown, WI; 53098, Waukesha, WI; 53186, 53187, 53188, 53189, West Bend, WI; 53090, 53095, Woodland, WI; 53099.