Service Advisor (Wexford) - Full-time / Part-time

At Wright Automotive Group, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. If this sounds appealing to you, apply below! BENEFITS: * Health Insurance * 401K with company match (10%) * Dental Insurance * Vision Insurance * Paid Vacation * Paid Holidays * Flex Spending Account * Life Insurance RESPONSIBILITIES: * Meet with customers and determine their needs for repair and/or service of their vehicle issues * Increase customer satisfaction by building customer relations. * Maintain the company s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Increase profitability by maximizing sales & execute retail promotions. * Responsible for overseeing the technician working on customers vehicle including their time management/efficiency, parts ordering, job completion times. * Oversee and participate in quality control. * Participate in the development and documentation of Standard Operating Procedures as appropriate. REQUIREMENTS: * High School Diploma or equivalent. * Accredited training in service advisor skills, customer satisfaction and quality control. * Automotive service advisor experience. * Ability to concentrate and accomplish tasks despite interruptions. * Ability to perform a variety of tasks simultaneously. * Must be willing to submit to a background check &drug screen