Customer Service Rep (Inbound) - Full-time / Part-time

Our client, a large insurance company in the Everett area, is currently looking for an Inbound Customer Care Representative to join their team immediately.

Primary Duties/Responsibilities:

Processes orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction.

Take inbound calls (roughly 60/day) that are generated from letters that were sent out to customers, or take calls from customers returning a message that was left for them earlier.

Provide an elite level of customer service to all customers/patrons calling.

Requirements:

Previous call center experience.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area.

Knowledge of commonly-used concepts, practices, and procedures within a particular field.

If interested in this position, please apply directly to this posting!

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.