Customer Account Advisor-INTERVIEWING THIS WEEK! - Full-time / Part-time

Looking for an NEW EXCITING job with room for growth? Want to be a part of a company in a booming industry? Want to positively impact people on daily basis? Is customer service a passion of yours? Look no further, we have the job for you!

This position would require answering a high volume of calls regarding billing, change of addresses, and basic technical support questions from company's customers.

• Calls are scripted but flexible.
• Each employee utilizes one computer screen and company's proprietary software program.
• Assist customers in setting up accounts,canceling accounts, phone trouble shooting, sharing promotional opportunities, etc.

Essential Duties and Responsibilities

• Talks with customers by phone and receives orders for installation, turn on, discontinuance, or change in service.
• Provide service courteously, accurately, and efficiently.
• Work sitting at a desk at least 95% of daily staffed time, not including scheduled breaks using a computer and talking on the phone to customers.
• Solicits sale of new or additional services.
• Ensures customer retention and satisfaction.
• Understanding and following of products, services, billing procedures, and sales procedures.
• Responding to customer correspondence and updating customer personal information.

*** Candidates must have open availability for scheduling, 7 days a week, 6:00am-9:00pm***

If interested in this opportunity, please apply with an updated resume and contact information. Interviews are taking place this week!!

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.