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Hours Full-time, Part-time
Location Roanoke, Virginia 24043
Roanoke, Virginia

About this job

This person will be responsible for the following:

  • Reviews, verifies and/or identifies customer transactions to detect/prevent felonious financial activities, policy violations and suspicious situations in order to mitigate and/or recover losses
  • Monitors moderate to complex account activity which requires research that may involve multiple transaction channels.
  • Uses a variety of sources for information, including online systems and tools/models
  • May perform general account handling functions such as close account determination, holds, restraints, etc
  • Document research findings and actions on cases for possible referrals for Suspicious Activity, Identity Theft Operations (ITO) and Suspected Financial Abuse
  • May contact customers and/or vendors to validate transactions.
  • May maintain files, records, databases and prepare standard/routine management reports
  • Prepares required documentation including Suspicious Activity Reports
  • May identify control failures in bank processes, procedures, customer or team member decisions and then categorize losses and assign loss accountability
  • Reviews more complex/unique situations with senior department staff

Requirements:

  • 1+ years financial industry experience
  • Must be able to pass drug test and background check
  • Must have good job tenure
  • Must be proficient with Microsoft Office Suite Products




About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.