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in Roanoke, VA
Claims Review Specialist - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Roanoke, Virginia 24043 Roanoke, Virginia |
About this job
This person will be responsible for the following:
- Reviews, verifies and/or identifies customer transactions to detect/prevent felonious financial activities, policy violations and suspicious situations in order to mitigate and/or recover losses
- Monitors moderate to complex account activity which requires research that may involve multiple transaction channels.
- Uses a variety of sources for information, including online systems and tools/models
- May perform general account handling functions such as close account determination, holds, restraints, etc
- Document research findings and actions on cases for possible referrals for Suspicious Activity, Identity Theft Operations (ITO) and Suspected Financial Abuse
- May contact customers and/or vendors to validate transactions.
- May maintain files, records, databases and prepare standard/routine management reports
- Prepares required documentation including Suspicious Activity Reports
- May identify control failures in bank processes, procedures, customer or team member decisions and then categorize losses and assign loss accountability
- Reviews more complex/unique situations with senior department staff
Requirements:
- 1+ years financial industry experience
- Must be able to pass drug test and background check
- Must have good job tenure
- Must be proficient with Microsoft Office Suite Products
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.