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Hours Full-time, Part-time
Location FRAMINGHAM, MA
FRAMINGHAM, Massachusetts

About this job

Are you ready to explore the corporate side of retail? Then try TJX on for size. You’ll join a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that they bring into the organization will help us continue to succeed.

Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and tkmaxx.com in the U.K.; and TK Maxx in Australia. In 2016, we had over $33 billion in sales, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!

TJX Digital is the newest division of The TJX Companies, Inc. and is responsible for bringing transformative digital innovation to all of TJX. This includes both the T.J.Maxx and Sierra Trading Post ecommerce businesses. Are you passionate about retail, driven to grow our business, and want to make a difference in the lives of our consumers? Then TJX could be the career opportunity for you.

Want to make an impact?

As the Manager of Digital Experience, you will lead the digital customer experience on the eCommerce websites (desktop, m.dot and tablet) for our Sierra Trading Post banner.

Ways you will make a difference:

Partner with Product Content leads to incorporate product copy, video, and photo to maximize on-site search functionality

Collaborate with Digital Marketing to ensure alignment on onsite marketing strategy and SEO / SEM, as well as email marketing teams to create synergies between campaigns

Provide oversite of site features and functions roadmap

Manage end-to-end site experience and all front end changes to the site including website content and A/B testing

The Skills that will Make You Successful
  • Solid leadership skills and experience developing a team
  • Ability to operate and navigate a matrix environment
  • Strong partner and relationship builder…you will need influence and drive results with various areas of the business
  • Agile and innovative thinker
  • Completed Bachelor’s degree and at least 8 years of experience
Ready to be part of our team?

Description:
  • Responsible for overall eCommerce site experience for Sierra Trading post including UI / UX, static content, on-site search, A/B testing, content versioning / targeting, and conversion rate optimization
  • Identify site features and functions to maximize conversion rate optimize and average order value (includes checkout, shopping functions and overall site structure)
  • Provide thought leadership on the user experience and manage projects / teams to build and continuously improve UI / UX
  • Develop and oversee the process for A/B testing, from development, execution, and analysis to enhance the customer experience
  • Monitor web analytics to assess the effectiveness of projects in terms of revenue, conversion rate and established goals
  • Work with IT to ensure high levels system reliability and data integrity
What's In It For You?

TJX has campuses conveniently located off the Mass Pike and Route 495. With us, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Framingham || MA

Nearest Major Market: Framingham
Nearest Secondary Market: Boston
Job Segment: Merchandising, Marketing Manager, Manager, Apparel, Garment, Retail, Marketing, Management, Fashion